Yanacocha Ecological Reserve Vacations from $595

We didn’t feel as though the staff were very friendly. The hotel was in a bit of an out of the way spot so found we had to walk quite a bit to get anywhere.

We stayed here for two nights. It was just ok. Don't expect anything over the top considering how much you're paying. Breakfast is traditional Ecuadorian food. The hotel is close to all the downtown festivities and shops and is directly across the street from the city's main waterfall. We stayed here the weekend of Palm Sunday. The city was crazy with people, especially outside of the hotel. So, if you stay here that particular weekend, be prepared to be awakened very early (4am) in the morning with hundreds of people who have come to bath in the hot pools and waterfall.

A fabulous place to stay! Quaint, yet it has everything you need. The breakfast is great! The staff is wonderful! I highly recommend this hotel!

Loved the location just 1 block off the main square. The room was huge and comfortable with lots of electric outlets. The security guard was helpful, made us feel very secure, and watched out for the guests. Even helped us confirm that the Uber driver was who he said he was as the license plate did not match the app. Breakfast was good and the hours were long. Bar was cozy and they gave us a coupon for a welcome drink. The hotel reached out to us in advance and offered to arrange private transfer from airport to hotel which we took advantage of. Nice that we did not need to do the research ourselves. The driver was waiting for us at airport exit with our name on a panel. Paid in cash (it was about $50 USD I think) as he did not accept credit cards. Bathroom amenities could have included body lotion - at altitude the air is very dry and for a hotel of this caliber I expected to have some in the room. I would highly recommend this hotel.

Room was lovely and clean and had a very large bathroom as well. Very well appointed in keeping with the theme of a Basilica . Felt slightly unsafe walking at nights in the area but taxis easily available and very reasonable